Hashtag and crash bugs on Instagram 2.0

Hashtag and crash bugs on Instagram 2.0

Hashtag and crash bugs on Instagram 2.0

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Since this morning, thousand of users reported us important problems with # Hashtagging in new version 2.0 of Instagram App.

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As you may know, hashtags are very important in our daily instagramers life and a massive report of crashes is running all over the world today.

It seems problems appeared early this morning (european time) and we made a quick enquiry in our Instagram @Igers feed.

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The big question is if this bug is provoked by a decision of Instagram Team or a technical issue. We contacted them and await for their answer.

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Read the instagram Team official answer here!

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Here is a list of the most important crash and bugs reported today in our @Igers account. (119 comments right in the moment we post this article)

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scrubmonkey in the support pages it does say you can only use 10 tags per pic…but it looks like they have just started enforcing it.

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fhung I just experienced it but suspect that it’s not a bug but intentional… To limit hashtags the way they limit @ mention to five. Not happy.

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paulifacetico I think you can not tag more than 12 tags. To delete all tags is not enought. Sorry for my english !!!

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missemiu I haven’t noticed the tagging problem, but my IG keeps on crashing several times per day, especially if I try to search tags.

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pittmyride Hi there @igers I have latest version, and there’s a hashtags bug!! Error report has been sent!!

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bibstamatic I have a feeling Instagram are doing something about Hashtags abusers.

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raphaelsolholm Think the big problem right now with the limit is that you can not enter a contest with a photo that has 12 or more hashtag

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david_baer Affecting me as well. I seem to be able to tag in the initial caption, but not as consistently in the comments. I’ll pay attention to the quantity of tags. I sense an IG policy enforcement, but it seems to act like a bug at the same time. We’ll see. Thanks for posting!

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tinas_photography Yes, I couldn’t hash tag my pic I posted last night. Tried several times then gave up. Tried again this morning still no luck. Very irritating indeed

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missstefny HELP INSTAGRAM : The limit on the number of tags you can use on a photo is 10. If you include more than 10 tags on a single photo, your comment will fail to post

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mozusa For help and other information, search through  http://help.instagram.com/

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nrs74 @julezw they state that on the help page, but last night I was able to tag a picture with more tags… Too bad. I think limiting the number of tags just does not allow us to reach an higher number of igers

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carlosb84 In the instagram help: “The limit on the number of tags you can use on a photo is 10. If you include more than 10 tags on a single photo, your comment will fail to post” I think the rule is now active.

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johnnysmash You think they would have better control of the people who posts nude pix of themselves than to be worrying about hash tagging abuse. If of course they are trying to control hashtagging.

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mozusa I uploaded a new photo in my other a/c and tried tagging and could tag upto 11..when I tried the 12th tag, it refused and when I retried, ig crashed..

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mattchinaski Say goodbye to #N-likes and #user_favorites bah. I think 11 is not enough. A limit could be reasonable but not so low…

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We sent a mail to Instagram to ask for more details and we will you keep informed as soon as we will have news!

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@philgonzalez

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Remember there is a way to manage your tags with Instagallery App. More info here!


31 Comments

  1. Merci! il faudrait faire une limite pour les hashtag, car souvent c’est exagérer – trop des # – et on peux plus croire qu’est-ce que est vrai ou pas! Souvent les gens mettent #popular and habe 12 likes… ! Excuse me for this comment – Il faudrait vraiment que les gens ne mettent pas n’import quoi! J’espère vous me comprenez! Bonne soirée!

    Reply
    • You are right. Limiting Hashtags is not bad but they should have mention it somewhere and maybe ten was a little bit drastic 🙂

      Reply
  2. Certainly too much hashtagging was spam, but I think hashtags are a very good way to let people know your photos. So I think now little will change for igers who already have many followers (and who certainly deserve them), while it will be hard to become popular for igers who do not have many followers, but whose work is nonetheless good.

    Reply
  3. PS: thank you Phil for your work! Today I was trying to figure this hashtag stuff out: on the official website there was nothing, while I found answers here! 🙂

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    • Thanks Cream!! Glad to see you here and you found this info interesting!! 🙂

      Reply
  4. hiya, yeah i’ve been trying to figure out why my comments were not working either and if i tried to delete them they caused the whole app to crash. Would have been nice to have been informed somewhere. I also agree that new users will just stay within a limited circle – i only joined in the past three weeks. Anyway thanks for posting this, much appreciated and exactly the answer I was looking for!

    Reply
    • Thanks for your comment. We are preparing a post regarding new v 2.0
      Thanks!

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    • did yours ever get fixed?

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  5. I’m afraid I’m just not liking the new version of Instagram. There are little things that add up to big things. I don’t like the new way you browse filters nowadays. Plus, they took out the Gotham filter! My favorite!
    Is there a way to downgrade?

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  6. Hi ! Look at my twitter from yesterday! there was an article about comparison between v 1.0 and 2.0 and a way to downgrade.. hope it will work my twitter is @philgonzalez

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  7. This tag limit sucks!!!!!’ let us be free to connect to the world!!!!! At least make the limit 60!! Not fun!!!! What are u guys doing????!!!!!

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  8. I had send an email similar to ur problems I and this was the reply I got

    The Instagram Team
    SEP 30, 2011  |  01:54PM PDT
    Thanks for your email. You were receiving an error when trying to leave your comment because we recently introduced a limit on the number of tags you can use on photos. The limit is in place as a way to tackle spam. Based on user feedback, we have now increased the limit on the number of tags you can use on a single image from 10 to 30. You can now add up to 30 tags on a single photo without receiving an error message.

    We feel the new limit should allow you to categorize your photos thoroughly and accurately while also allowing you to connect with more users in the Instagram community. If you find yourself reaching the tag limit, we suggest more carefully targeting your tags. If after doing that you still feel the 30-tag limit should be increased, please reply to this email with a list of all the tags you’d like to use on a single photo. This data will help us better understand why you’d like the limit increased and help inform product decisions moving forward.
    The Instagram Team
    Tharejamudit
    SEP 30, 2011  |  04:56AM PDT
    Original message
    Whenever I upload a photo and type a description about the photo on my iPhone 3GS or on my ipad2 then when the photo reaches the feed the description is not visible and then when I go and comment on my photo the same description it gives an error and the instagram app crashes can u help me with this I am not able to describe my photo
    Thanks

    Reply
  9. Not sure if this is the right place to ask this.

    I noticed a couple of weeks ago that I put hash tags against my images. But the images are not appearing in the groups. I have deleted the tags and put them back. I have deleted instagram and re-installed it. But it is still a problem.

    Is anyone else having this issue? Do I need to do something differently?

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    • 1 week ago starting to happen the same to me!! what did you do to fix this???

      Reply
  10. I’m having the same issue. My photos aren’t showing up when I use most popular hashtags. I can’t figure it out

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  11. Same is going with me with me the problem is so different I use tags on my pictures in order to get likes and now I don’t even get one like because my pictures are not shown in any tags :s Please help me

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  12. I got the same issue. Tried posting pics since monday using about 20 tags and neither of them worked. I tried again using 1 tag and that worked. So there seems to be a new limit?

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  13. Hi! For about 3 days ago I set my instagram to private. Yesterday I changed it so to not private. And now I’m mot able to see my photos in tag pages after tagging.
    This means I cant participate in any of the daily forums and contests, #1 reason why I love instagram!
    My accont is like I said not private. I have deleted the app, and log out to see if it will get better but it dont. I also tryed to do a new accont wich I did and when I posted a picture and tagged it, it also did not work.
    why!? If people beside my friends cant see my pics, its not fun to use insgram. Can you fix my problem?
    I am not adding more than 30 tags. I am not sure what to do. Please help!?!
    I notice that when I tag old pictures I have on insagram, some off them work! Some people can see them, but when i uppload new pictures people beside my friends cant see theme….

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  14. Yeah im having the same problem too:( after i tag photos theydo not appear in the tag pagesand i dont know how to fix it! Please help

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    • This is happenin to me since February.. did you fix it???

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  15. i have the problem since 10 days too. i live with 2 other persons together we are using the same internet WLAN. both are working with hashtags, mine not. its very frustrating…

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    • Its so frustrating.. i’m gonna cry.. what can i do to fix this???

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  16. Got a BIG issue. I deleted my hashtags on my pic, and then replaced by others. But when I post the new ones got the Error message, I cannot see the hashtags but they seem to be there, invisible but impossible to delete.
    Any ideas ?

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    • I have the same problem Divinejud , did you find a way to resolve this problem ? i don’t know what to do ? I try and try again but the hashtags seems to be invisble and i can’t add more hashtags on my pics , BiG issue , i don’t know if some ohers of you have the same problem than I , if someone find a solution please help us .
      Thanks guys

      Reply
    • OMG I got the same problem! I think instagram already know that a lot of us are cheating and they are banning it! Ugh they better change that or if its a bug they better fix it soon!!!! If you know of anything let me know please!!! This is my username martinbenavids thanks!

      Reply
  17. I tagged a list of hashtags to get more likes and withing 2 secs they got automaticly deleted and I can’t tag in the picture more tags it says the limit is has more than 30 but not really because they’re gone so idk if Instagram is banning the hashtags or is a bug… ):

    Reply
  18. whenever i do hashtags they never appear on the tags page
    🙁 so annoying

    Reply
  19. The date – march 16, 2013
    My hashtags do not work.. This has been happening for a week now.. My photos only show up if the hashtag has less than 100,000 photos.. I use popular hashtags like “instagood” or “instamood” but they have stopped working for me… I deleted the app and reinstalled it.. Connected it to Facebook.. Change my username and still to no prevail.. I made another fake account to see if the tags work and yes they do work… So how come its not working on my account? Please respond because instagram suppose team seem not to care about its users… Thank you.. If anyone found another solution email me seanny_92@hotmail.com

    Reply
  20. By the way this is version 3.4.2 and I only use 6 hashtags

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  21. This is sooooo fustrating- this has been happening to me for a couple of days now!! Can they please hurry up and fix this!!! I do not want to make a new account!!

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  22. Ciao. I have had a hashtag issue for several weeks now. I have updated, reinstalled IG, tried using only 10 hashtags, restart my phone, etc. Nothing!!! And multiple “report an issue” has gotten Zero replies from IG. It works for other people, why doesnt work for me??? really killing my whole IG experience. Today is Sep. 24th 2013. Somebody, please help!!!

    Reply

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