Hofmann

How to reset your password in instagram

How to reset your password in instagram

How to reset your password in instagram?

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Lately I’ve been noticing an increase of beginner type questions about Instagram funtionalities on the blog. This is without a doubt a “sign” that demonstrates the massive increase of new members.

For all these new comers and anyone else that wants to get quick and useful answers to all of the App’s intricacies, we have great tips and tutorials in our NewApps and Links sections, check them out!

 

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One of them is …

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“How can I reset my pasword in Instagram?”

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If you go to your profile settings you can reset or get a new password, nevertheless, I wanted to know if @josh , our helpful contact at the Instagram teamhad a tip or two about this and this is the mail,  he sent me this morning:

 

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Hey Phil!

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Thanks for asking. There’s a “forgot password” link on the login screen in the app. (see  image beside when login).

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In addition to that, there are a couple other options on the web (but not in the app):

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1) If you forgot your password or username, you can reset it here by entering the email address you used to sign up:

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2) If you know your password but want to change it, you can do that here.
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We’re in the process of revamping our Support Center here’s the article on finding password/username.


If you have any suggestions on help articles we should add, please let us know.

We want to make sure all users can get answers to their questions right away!

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Best,

@Josh

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Thanks @Josh for always being available with such great answers!
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@philgonzalez

330 Comments

  1. Well done, Phil, always be helpful!

    Reply
    • hey Phil this tip blows it says forbidden thanks 4 nothing

      Reply
      • Did you fix that? If so how?

        Reply
    • Uhm , i tried logging in because i accidentially logged out . And it keeps saying , ” Error rate limit exceeded ” ? What does that mean .

      Reply
      • I have done everything but it keeps saying it can’t email me try again in a moment and I keep trying but it doesn’t work please get back to me.

        Reply
        • Same thing is happening to me and i keep trying again and it will not work. Please someone help

          Reply
        • Same thing to me! Have you figured it out??!!

          Reply
          • Dear Phil hi,
            I desperately need help here!
            I tried to reset my istragram password a while ago and I did! It was successfully done! I received an email on the same email address that registered my Instargarm account! But than later I forgot my password and now when I try to reset my password my email address is not recognized! but I have emails from Instagram on the same address! so I’m sure this is the right email address! what can I do? I couldn’t find any thing related to my problem on the help center or FAQ!!!
            please help me out :(
            Shirin

          • ok so i got mad and logged out and dont know my password and it just quits when i try to put in my email and shit help!!!!!!!!!!!!!!!!!

          • Dear Sir /Madam,

            Yesterday there is an problem occured in my instagram account. I had to reset my password. But when i wrote my email address the system said “email sent” but when i checked my mails i couldn’t see anything. There is a no problem with my mail address. Please help me to solve this issue.

            Thank you.

            Instagram log in name: concrete_forest

          • Shiri,

            Did you solve this issue? I have the same one right now!!

          • help.instagram is the most useless crap ever. It doesn’t help with any real issues.

          • Hello Phil,

            I am having a similar problem as @Maha Nayyer last week I logged out of my instasgram and I forgot my password so I tried resetting my passowrd but I’m not receiving any emails. So I thought maybe I’m typing the wrong email or username but I wasn’t. SO I decided to do a little research online and found that I should check my spam folder but nothing I then checked my trash and nothing. I really need your help I use my instagram for marketing and I despretly need it. Oh and also for some reason after I try resetting my password I get this pop up “Sorry, We couldn’t complete your request. Please try again ina moment.” Hope to hear from you soon.

            thank you Phil

          • I’ve been locked out my account. I have a deceased family member on my page I need to take down. I.an having lustful issues. My lawyer told me to take it down. Pleas help. Or I.Will go to the press!!!!

          • Hi Starrkisha
            WE ARE NOT INSTAGRAM. We are only a blog around instagram. You should contact with iNSTAGRAM WEB at help.instagram.com
            Hope it helps

        • Your email is probably in-correct

          Reply
    • Hey Phil, could u help meh? So i logged out of instagram and i tired to log back in but it didnt let me. Then i tried to reset my password to my email but it didnt send, then i tired facebook and it says my account isnt autorized with it and i cant reset my password cause i dont get and email. What should i do? could u PLEASE HELP ME, and send me a email at [email protected]?

      Reply
      • I have been having the same problem could you help me to Phil?

        Reply
      • It is doing the SAME EXACT thing to me!! It has really irritated me that I know for a fact what email I used but instagram continues to tell me it isn’t the correct one. Did you ever retrieve an email from them??? Did you get your old instagram account back

        Reply
      • I had the same exact problem . I don’t want my instagram account anymore as well as there being photos and comments I don’t want there . I tried to remember my password but it didn’t work . So I clicked forgot password and I put in my email but it didn’t work . I tried every email I could think of but they weren’t authorised with Instagram so I put in just my username and clicked send email to account . I haven’t received any email to any of my accounts and I know for a fact I’m not connected to faceboook . I really don’t want my instagram and I don’t want to leave it active because of the things on there . There is no other solution I can think of so that’s why I’m asking you . Could you give me any link to instagram help that could delete my instagram account using just my username and nothing else ? I’m running out of ideas so this is practically my last resort ! Please help me and answer this , thankyou !

        Reply
      • I had the same exact problem . I don’t want my instagram account anymore as well as there being photos and comments I don’t want there . I tried to remember my password but it didn’t work . So I clicked forgot password and I put in my email but it didn’t work . I tried every email I could think of but they weren’t authorised with Instagram so I put in just my username and clicked send email to account . I haven’t received any email to any of my accounts and I know for a fact I’m not connected to faceboook . I really don’t want my instagram and I don’t want to leave it active because of the things on there . There is no other solution I can think of so that’s why I’m asking you . Could you give me any link to instagram help that could delete my instagram account using just my username and nothing else ? I’m running out of ideas so this is practically my last resort ! Please help me and answer this , thankyou !

        Reply
      • I had the same exact problem . I don’t want my Instagram account anymore as well as there being photos and comments I don’t want there . I tried to remember my password but it didn’t work . So I clicked forgot password and I put in my email but it didn’t work . I tried every email I could think of but they weren’t authorised with Instagram so I put in just my username and clicked send email to account . I haven’t received any email to any of my accounts and I know for a fact I’m not connected to Facebook . I really don’t want my Instagram and I don’t want to leave it active because of the things on there . There is no other solution I can think of so that’s why I’m asking you . Could you give me any link to Instagram help that could delete my Instagram account using just my username and nothing else ? I’m running out of ideas so this is practically my last resort ! Please help me and answer this , Thank you !

        Reply
        • Have you solved this problem? I’m having the exact same issue and I just want it gone because of pictures and comments on there but don’t know how to delete it.

          Reply
    • Seriously? We can read the instructions for re-setting our Instagram passwords. The interface is NOT working – at least for a great many of us. Getting to the bottom of this obvious flaw is the issue, not reissuing the exact same set of instructions that are clearly available on the site and, I repeat, obviously NOT working consistently. Pretending that every new bit of new technology/social media is flawless is akin to saying the Emperor has no clothes. Please figure it out and provide a real and truly helpful answer! If the issue is something to do with Internet Explorer, than please test and advise. Thank you!!

      Reply
    • I used someone else’s email when i signed up, because i used my email on my other account that was shut down, and i forgot my password. What do i do?

      Reply
    • is it possible to recover intagram account through facebook ?if yes,please help :))) XOXO

      Reply
    • I need help I logged out of my Instagram account and I forgot my password I hit the link to forgot password and sent it to my email address but I never received now this has been going on for a month or longer I followed the steps they tell you to I asked yahoo to help they did everything they can!!! Please help!!! I even tried to make a new Instagram but it won’t let me cuz my email address is already in uses it said cuz that’s the one I use and I’m not making a new email to join Instagram when I already have account I just need to be able to get in it

      Reply
  2. Gracias Luison! :-)

    Reply
    • I acidentely logged out and did not know my. Pass code I went to the reset pass cod thing I tried it but it says forbidden

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      • did the same with mine

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      • me too

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    • Hey I’m trying to reset my password for Instagram but every time I hit the rest button it does absolutely nothing need help ASAP

      Reply
        • The fact that people are STUCK without getting back into their account is scary!!! It could by up their for years! We should be able to take and remove things but how can we when we can’t get in.

          Reply
    • I forgot my email password and my instagram password how can I change it now ?

      Reply
    • You’re just giving us the same link but nothing seems to be working for some of us who are still having trouble signing back on. Is there a link that you can send me one that can help you remember use the email that you used to create your account ( the one I’m trying to log on to ) ? PLEASE respond I’ve been trying for about 2 months now. I don’t want to start a new one.

      Reply
  3. khunmost October 2, 2011 at 08:47
    I can’t Login in my ” Instagram ” because i Forgot a Password help me now … a full my Instagram name and username is ” @khunmost MOST Phanurangzee ” help me please!!! Thank You … From Thailand.

    Reply

    Reply
  4. I cannot get into instagram i followed your instructions for reset password above first on their website (and got no reply) and then I logged out on my phone and tried to log in again sending the forgot password message. Still no response. The reason I need my password ( which i forgot) is becasue I am trying to get into sticky gram. How can i get them to respond and send me a password reset? please help.

    Reply
  5. I have also written to them at the instagram support and no repsonse.

    Reply
  6. Hi, I forgot my password for instagram and I can not log in, can you please help me, I have send you guys my email address to reset my password but haven’t had an answer back! Can you guys please help me get my password back, PLEASE!!!!!!!!!!!

    Reply
    • Hi Xochitl

      We are not Instagram team. We are an independant community of users. The only way to have a solution for you is to go to help.instagram.com
      Hope it helps!
      Thanks

      Reply
    • I cant log in an all my info iss correct wats the problemzz

      Reply
  7. Hi,
    I have forgotten the password to my Instagram account and I wanted to log off to get my daughter started on one but I’m to nervous too log off yet. I don’t want to log off and have my Instagram deleted…Is there a way you can help me?
    THANK YOU, Stella

    Reply
    • You can contact wit help.instagram.com maybe they can help you. Thanks!

      Reply
      • I really miss my old instagram im doing everything i can to get it back. I dont know how to reset my password if im not gettting a email. Please help!!

        Reply
      • hey phil i by accedent put in a fake email and forgot my password can you help in any way

        Reply
        • If you created an account with a wrong email and you don’t remind it, neither the password it’s going to be very difficult unless it was aggregated to your Facebook account.
          :/ Instagram has no tool to find out which email you used I think. Try to check at help.instagram.com just in case!

          Reply
  8. I can’t seem to remember my email address for my instagram, I checked all but never received an email regarding my password! Is it possible that I have locked myself out of my account considering I’ve tried mulitple times to log back in ? If so, will the lock be permanent?

    Reply
    • Hi Ange, you can try to ask through the web help.instagram.com because we dont find any explanation right now! :-)

      Reply
      • What kind of answer is this? This is so frustrating. Are you trained to give general unhelpful answers?

        Reply
  9. My device has been blocked from logging on to Ig because of letting someone else log on to check theirs. She violated some of the terms and now I’m paying the price. Is there anything I can do?

    Reply
    • Hi my friend
      The only thing you can do is contact with instagram.com through help.instagram.com
      Not sure they will do something cuz loads of people claim but you can try!
      Thanks1

      Reply
  10. What if i forgot my email?

    Reply
    • you use your nick i think. If you have any problem contact with help.instagram.com!

      Reply
  11. I all ways look at the comments and now i am posting one! :)

    Reply
  12. BTW! I am on twitter! Do not follow if idk u because my mom will b mad. :(

    Reply
  13. i logged out of my instagram and cant remember my password. I tried logging back with the “forgot you password” but it didnt work with my email what should i do??

    Reply
  14. Hi Vick35
    The best you can do s contact with Instagram support center. You have the link here below in the footer of this web page, hope it helps!

    Reply
  15. yo my password does not work and my email is not registered i need to get into my account

    Reply
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      Reply
  16. I lobe delenenanmf

    Reply
  17. I forgot my password to my email and my instagram any suggestions?

    Reply
  18. hi! i’ve forgotten my password and have clicked the ‘forgot password’, also gave them my mail address. but i haven’t had a response from instagram to remind me, my password or reset one.

    so my question is how long does it takes for instagrammers to receive messages?

    Reply
    • Hey Asan! I seen to be having the same problem now. Where you able to fix it? If so how long did it take for them to send the email? I’ve tried several times and I get no response.

      Reply
  19. I don’t know a stupid kid loved out and I forgot my password

    Reply
  20. I sstupid kid loged out and I forgot mt password

    Reply
  21. I have tried the ‘forgot my password’ button and when I try and reset it, it will say ‘forbidden’ and it really stinks! Please help!

    Reply
  22. I forgot my password and i tried to send myself an email on how to reset my password but the email is not being sent to me. Can someone please help me on resetting it because i don’t want to make another Instagram account!

    Reply
  23. Hi. I forgot my instagram password, and the email account I used to set it up doesn’t work anymore, I had to dissconect it! How do I get back into my account. My username is @whisper_grimes.

    Reply
  24. I forgot my password so i hit the button ”forgot password”
    But when i enter the information it says FORBIDDEN
    I also emailed them a couple of times but they never answered and the support center website was no help.
    Please tell me what i should do to get a new password for my
    Instagram.

    Reply
  25. Hi, I forgot my password for instagram and I can not log in, can you please help me, I have send you guys my email address to reset my password but haven’t had an answer back! Can you guys please help me get my password back, PLEASE!!!!!!!!!!!

    Reply
  26. I try to log on but I get told wrong username or password. I ask to be sent a new password, I get told my email doesnt exist. I try to create a new account I got told someone is already using my email. I’m getting nowhere with this, can you advise please?

    Reply
  27. a helpful addition to this post would be the email or domain the password reset email comes from. My reset email ended up in my spam filter, which made me question and Google the address. It’s coming from “amazonses.com” which I’d never heard of. Turns out that’s “Amazon Simple Email Service”. Anyway, I was suspicious I was going to give a spam organization my password, so googled and found this article …

    Reply
  28. I Can’t Log In To My Instagram . And I Forgot I Used Which Email To Sign Up . How CAn I Do ? Can Help Me T.T
    My Instagram Is ” Celineexx ”

    Reply
  29. Hi, i went through all the instructions to reset my password, but when i clicked the link in the email to reset it, they said “Link is invalid”, what should i do

    thanks,
    liro

    Reply
  30. hey, i cant seem to log into my instagram. i am not to sure if i had made a password, when i was on instagram. please help, i don’t want to reset my instagram because, i have all my photos and followers, that i do not want to loose. PLEASE HELP ME!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    Reply
  31. My son logged out my instagram account username gkerrzworld but I can’t remember the password nor email account I used

    Reply
    • Go to the apple store to check it out because they can give you your passswwordd

      Reply
  32. Hi, my friend logged me out of my instagram, and i can’t remeamber my password, i’ve typed in all my e-mails, and checked my spam and junk for all of them, but can’t find the email for instagram.
    Your help would be very much appericated,

    Reply
  33. I logged off my insta gram beacause I was having problems with it! I tried logging back in and it won’t let me. So I tried to reset my password but the email isn’t being sent to my email to recover my password! Help please!!

    Reply
    • You can go to the apple store to check it out

      Reply
  34. I have let somone use my ipod and they have logged out of my instagram then when i triend to logged in i could’nt because it would’ont let me.

    Reply
  35. hi i forgot my password and sent the retreval email to my email but i never got it. ive done this numerous times but still no luck…
    can anyone help please? (:

    Reply
  36. Please Please help me!! I stupidly logged out of my instagram and now I can’t get back in. I forgot my password and the email I used. Is there anyway to get it back?? PLEASE HELP!!! :(

    Reply
  37. Is there any way to retrieve my password in instagram? I cant log in. I forgot my password and i dnt remember what email address i used when registering. Help meeeee!

    Reply
  38. I can’t log in to my instagram and I must have misspelled my email address cause they can’t seem to have it when I requested my password sent to my email. So I don’t know my password or email and I really want to log in help!

    Reply
  39. I’ve signed up through facebook with instagram and have forgotten my password, and now when I try to reset my password it won’t send an email to my facebook account? Please help!!

    Reply
  40. I forgot my email…i used but pretty sure the one above and forgot password help…
    username meera786

    Reply
  41. I created an account and later logged out but now I am unable to log back in. I tried to reset but it don’t work I have asks instagram for help but that doesn’t work. It said that my email address was unreconizible And are you sure you have signed in. I can’t remember nothing. I need help

    Reply
  42. I let my friend log out of my instagram not remembering my password. So I went on forgot password and reset my password. It sayd py password was successfully changed but when I try to log in it says ‘invalid username/passwork’. Idk what to do I had many pictures & followers if anyone can pleaseeeeeeeeeee help me, I’m going nuts!

    Reply
  43. Hey, can you do me a favour ? I tried all the passwords that I’ve used but I can’t access into my Instagram Account. I tried to check all my emails but there was nothing. My username is nazurahpotek.
    So please help me ! APPRECIATE IT !

    Reply
  44. Ok so i have tried to reset my password a billion times. But i have yet to get the email on how to reset the password. I would like if someone could tell me what to do because i dont know my password and i have tried everything!!!!! HELP MEEEEE!!!!!!!!!!

    Reply
    • Same happend to me!

      Reply
  45. I forgot my instagram password and they signed me off randomly, I’ve tried resetting it 100 times but I’ve yet to receive an email. I’ve checked my spam and inbox. HELP PLEASE?!

    Reply
  46. im have the same issue as ryan my instregram signed me out randomly and now i cant remember my password and it is saying it has sent me an email about 50000 times but im not getting the email atm help!! user name is @nickyd1989

    Reply
  47. What if you tried that and it says it is forbidion

    Reply
  48. i was logged out of my instagram and i am trying to log back in but it keeps saying my password is incorrect so i went to forgot password and the instagram page will not load i have been trying to do it for the past 2 hours i am not sure if the page is down or something but it is not working :(

    Reply
  49. Hi. My instagram wasn’t working at all. so I turned my phone off, back on.. and it still wasn’t working. So then I log off and try to log back in (Knowing my password & username for a fact.) and it says “logging in” for ablut 1 minute then the “logging in” goes away and it just shows the log in page, with the info I put in “Username” & “Password” .. then I delete the app… then add it back.. try to log in and it’s doing the same thing… then I turn my wifi off and I have 2 out of 3 bars. (Tmobile mytouch).. I try my carrier internet “4G” still doesnt work.. then I think to myself.. maybe I should try to reset my password.. I get on the computer.. google it and I cant seem to find where I can change my password.. I’m soo frustrated. I would be sooo thankful for somebody to help me. please please please.

    Reply
    • trust me taylor i have the SAME problem and idk what to do eather
      its really stupid right now
      !!!

      Reply
    • i am having the exact same problems with the exact same phone ! its really frustrating . and i cant seem to find out how to get an answer from anyone about it either..

      Reply
  50. i logged off of instagram and i trying logging back on but each time i tried it said my password was wrong
    but i always typed it right
    i tried deleting it off of my phone when putting it back on
    but that didnt work eather
    so i dont know what to do
    pleasseee
    help me
    :(

    Reply
  51. help me
    I’ve forgotten my password to log instagram.
    What should I do?

    Reply
  52. I forgot my password and i tried clicking on the link to rest it & it wouldn’t work on my computer so i don’t know how else to do it. hp windows 7.

    Reply
  53. I forgot my password and I can’t reset it
    Help please!

    Reply
    • I forgot my password!!!!!!!!!!!
      Pleas help me !!!!!!!!!

      Reply
  54. i forgot my password );

    i tried clicking on the link to rest it & it wouldn’t work on my computer so i don’t know how else to do it. hp windows 7.

    Reply
  55. hi i forget my passord

    Reply
  56. Hey Phil! I went to the “forgot password” screen and it keeps saying “503 Error…”. This was all before I was already logged in and it kept saying “couldn’t refresh feed” and i had perfect internet connection. It was saying that this morning and last night. Idk whats going on and I can’t access their website…the cached copy doesn’t work. So I uninstalled and reinstalled the app..forgot my password…and now i cant reset on the comouter. Please help asap.!

    Reply
  57. I’ve only just started this app, and it started acting up and not loading anything so I uninstalled it and installed it again. Then I realised I had forgot my username and every time I press “forgot password” or anything it loads up blank, or it won’t load. I tried on the laptop websites too but they won’t load either.

    Reply
  58. I can’t access my imstagram account. Something about my connection, but my connection is good. Tried everything in here. Help me!!

    Reply
  59. Hi

    I had to uninstall my instagram from my phone because it kept freezing and now when I am trying to log in it won’t let me. When I click the “Forgot Password” it comes up with an error message stating “The web page at http://instagram.com/accounts/password/reset/ might be temporarily down or it may have been moved permanently to a new address.

    Reply
  60. I can’t access my imstagram account. Something about my connection, but my connection is good. Tried everything in here. Help me!!

    Reply
  61. Hi! I’m having the same problem when i try to log in it tells me my password is wrong or something is wrong with my internet connection. Everytime i click on the “Forgot Password” it sends me to a blank page. So please help!!!

    Reply
  62. Hello, I’ve been trying to log into instagram but it’s saying “Error please check your internet connection” something like that I have perfect wifi. It won’t let me log in! Helllp I’ve tryed deleting the app on my iPod touch 4gs and resinstalling it and logging in again and it wouldn’t work! Im like obsessed wih IG Plz help me

    Reply
  63. I can NOT log in, and it’s driving me crazy! :( I tried reseting my password and the link will not pull up. If someone could please help me, I’D REALLY APPRECIATE IT!! THANKS

    Reply
  64. i forgot my username and password please help me im so irritated! /:<<

    Reply
    • I forgot my password on instagram…I thought I knew it because I changed it recently because it had to do with my ex. But now its saying that my password is incorrect. I seriously tried resetting it for 2 hours and im still puzzled. How do you reset your password? I tried sending a link to my phone but its a flipphone so you cant just tap the link so that didn’t work…then I tried sending it to my email. still isn’t there so im wondering whats going on. could someone help me out?

      Reply
  65. I tried resetting my password but it said that it was forbidden or something like that do what’s up this app right now.

    Reply
    • The exact same thing is happening to me!!! It’s sooooo annoying

      Reply
    • that happened to me too! I might just create a new account because it is soooo firkin annoying

      Reply
    • I am having the same issues as everyone else what I need to know is has anyone’s problem been resolved? I cant log in and i am getting the email notifyer saying my password has been changed but it still will not let me in. Pls advise

      Reply
  66. I forgot my password now I’m trying to reset it but than I get this message Sorry, an error occurred while processing this request.
    HELP! This is driving me nuts now!!!

    Reply
  67. I followed the instructions and typed my email address in the column to reset my password cause I lost my instagram password. But i did it like so many times and not a single message from instagram on reseting my password was received in my email. Please help!

    Reply
  68. I made an instagram a while ago, At this point I only know my username which is Cristinaa_23, I can’t remember my password so when I click ” Forgot Password ” It asks me to include the username or the email address. I don’t know the email address I used to sign up. So when I write the username it says that the reset link has been sent to my email but I don’t know my email so I’m stressed out :( please help

    Reply
  69. Follow me on instagram:
    malone97

    Reply
  70. Follow me on Instagram which is Teenwolfawesome….please?

    Reply
  71. I accidentally log out my instagram and i cant login because i forgot my password and then i followed the forgot password link instructions but i still cant get in b/c i dont the email address i used to sign up. So i write my username it says that the reset link has been sent to my email but i dont where i can check my email and i dont know my email. Ive been trying to figure out how but i cant, PLEASE HELP ME !!!!!!!!!!!!!!!!!

    Reply
  72. Hii, I accidently logged out and I don’t know my password and when I tried to do the forgot your password thing, IT NEVER WORKS!!!! All it says is forbidden and some other stuff that is confusing…..PLEASE HELP ME!!!

    Reply
  73. Hi! I forgot my password and instagram sent my link to reset my password, but every time i click on the link it takes me to the page and says “link is not valid” but it’s on the instagram website. I’m confused :( HELP!

    Reply
  74. The help on instagram is poor the worst service ever , won’t let me reset password they just send a random link which don’t even work it says invalid

    Reply
  75. Um I logged off on accident and now it won’t let me on please help

    Reply
  76. this is irritating – when I try to reset my password, I’m asked to do type the recapture words and yet when I do nothing happens, just resets the pages and I’m back to square one. After 4 attempts, it tells me I’ve exceeded the number of attempts. very frustrating!

    Reply
  77. I have Instagram on my ipod and idk what happend but i accodebtly logged put and i thought i remember my password and user but it doesnt go through. So i clicked on reset password underneath and i typed in my email and everything and the code and it brought me to a page where it said “forbidden 403″ sooo im completely lost. Do i not get my instagram back? Please let me know ASAP please thanks

    Reply
  78. i dont know my password what do i do

    Reply
  79. can you reset your password through facebook?

    Reply
  80. I logged out of my instagram and i forgot my password and email that I used to sign up for instagram. I already emailed support center and that isn’t help because they didn’t email me a link to reset my password I already looked at their website and it didn’t help me because all I need is a link sent to me through email. Please help!

    Reply
  81. I have forgot my password and need to get in instagram can u help

    Reply
  82. Hi Phil!
    When I try to reset my password, I check my email and nothing from instagram is there!
    I checked all my inboxes. Also, when I try to log in with my email, it says it’s incorrect. Help?!

    Reply
  83. I have tried multiple times to log into instagram yet the page keeps refreshing. I have yet to recieve an email and yes iv’e checked my junk/spam mail. If you could please help me I would appreciate it very much.
    THANK YOU

    Reply
  84. Hey guys

    Reply
  85. I tried to reset my password through email but when I read it it gets cutoff. so bottom line is I can’t reset my password. PLEASE HELPPPPPPPPP!!!

    Reply
  86. My computer is not letting me reset my password, when I try to nothing happens. I’m using my email and I’ve also tried my username, but its not doing anything when I click reset password it doesn’t leave the page nothing happens and I don’t get an email.

    Reply
  87. I used my Facebook account to register on instagram.
    I have forgotten my instagram password.
    I cant receive my instagram reset password on facebook inbox.
    What can I do now?????

    Reply
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    Reply
  89. I dont know the email or the password but i need to delete this really badly

    Reply
  90. What am I supposed to do when every time I type my e-mail or username in the reset password page and the recaptcha, nothing happens? It doesn’t send any message to my e-mail. It only sent once, and the link placed there says that it’s an invalid link. I desperately want to open my Instagram account already, but not one of the solutions above are working.

    Reply
  91. ive tried to reset my password multiple times and the email has not been sent to my account… please help

    Reply
  92. I logged out of instagram and i dont know and dont remember my password please help username is luvme_13 thank you

    Reply
  93. Ahhhhhhh!!!! I have a huge problem!!! What do I do if my email doesn’t work and I forgot my password do I can’t sign out of my ig account? Could I get notified by twitter?

    Reply
  94. @josh I had to delete my instagram and reload it due to iphone problems..I need to know how to log onto to my account because I am unable to remember my password AND I am unable to remember my email account to reset my password. please help! @bbartolomucci on twitter

    Reply
  95. How do I rest my default settings.
    For eg. When I first started Instagram, it ask me for choosing the camera app that I need to use for taking the Pics. I choose the mobiles inbuilt camera app, which do not have timer to take photo.
    But I do need timer , but now cannot revert the settings.
    Can anyone how can I change back the settings to select a different camera app to take pics ?

    Reply
  96. i what to bd here

    Reply
  97. i forgot my id and password

    Reply
  98. well i put out the request to reset my password but it never sent the email and i did the whole reset process more that 100 times and now im getting pissed off

    Reply
  99. Kay I forgot my email and my Account wasn’t linked to my Facebook to what should I do to get my password?!?!?!?!?’

    Reply
  100. Post is nicely written and it contains many good things for me. I am glad to find your impressive way of writing the post. Now it become easy for me to buy real instagram followers understand and implement the concept.

    Reply
  101. Hi! I forgott my password for instagram and I don’t have the same email adress now that I used when I signed up for instagram. I read that you can change your password throug facebook, but how?

    Thank you for your help!

    Reply
  102. I just i want your help to find my password. how is the steps to get it in an easy way. i hope you may solve my request in collaboration with your excellent help.

    Reply
  103. What if you have forgotten your mail?
    * And even though you write your nickname, you do get it on mail.

    Reply
  104. id di that but the email its sending it to no longer exists how do i retrieve the same profile on my insta gram

    Reply
  105. So I followed the steps to change my password now my Instagram will not load.

    Reply
    • Me too

      Reply
  106. I shouldn’t even follow those steps nothin even happen that made me so mad

    Reply
  107. hey phil umm well i forgot my password to my instagrram i logged out by accident and the i triend to reset it with my email and suppris suprise i forgot the password to that to and when i try to reset it with my facebook it says sorry we couldnt complete your reqest at the moment try again in a moment well i have trie and tried over and over again for 3 hours now what do i do? email me some advice at my new yahoo [email protected] please help me!!!!!!!!!!!!!!!!!!!!!!!

    Reply
  108. hey someone has hacked 2 of my accounts, and they changed the name and pass so i cant even find the account, can you please help me :(

    Reply
  109. I dont have access to my old email that I used to sign up with instagram and I have forgotten my password. How can i log in to instagram on the computer. I have it on my phone but i have never logged out of it on my phone but I want to look at it on the computer.

    Reply
  110. I cant remember my password or the email i used and i did not link my account to facebook. PLEASE HELP ME

    Reply
  111. I logged out and instagram wont let me log in. I tried resetting my password but im not recieving any email. can you help me out Phil?

    Reply
  112. hey can you guys plzz help me get back into my account,i have try instagam help cnter loads and also i have message then but they didnt help me,all i need help on is to get back into my account because the email i used wasnt a real email i know all my details plzz help i have never cry of somthing like this before,i want my account back cause i love instagram soo much?

    Reply
  113. I try to reset my password on Instagram, and it starts to load, but just stops. I can’t get in and i’m getting really annoyed! Please help!!!!

    Reply
    • I tried EVERYTHING INCLUDING CALLED THE INSTAGRAM # BUT YOU GUYS SUCK AT HELPING.
      PLEASE GET IT TOGETHER. THANKS!

      Reply
  114. I have difficulties with remembering my password for instagram when i tried to log in.I pressed the forgot password button and i typed in my email address and my username and nothing is coming up.I dont want to reinstall instagram because i dont want to lose all of my photos.Its very frustrating.PLEASE HELP!!!!!!

    Reply
  115. Hi I forgot my

    Reply
  116. i cant get my password and i know ts right

    Reply
  117. i never succes in trying to reset my pswrd..could u help me ?? really need my insta.

    Reply
  118. Hey Phil ive tried all that and it dont work i need your help! can u send me some more suggestions to my email please!!! I really need my insta.!

    Reply
  119. Thank you very much. I am trying for three hours and only with your help
    I logged in.

    Reply
  120. I lost my password code and I didn’t logged in with Facebook. Can you send me a new password code?

    Reply
  121. hey, if i change my password will it log me out everywhere? i left myself logged on and now someones commenting on things i don approve of. please help

    Reply
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    Reply
  123. I’ve been trying to get an answer on why the RESET PASSWORD link does not RESET your PASSWORD.I’ve sen e/mails and you guys reply back go to HELP screen,well HELP does not HELP at all.I’m having the sae problem all these other people before me is emailing in regards too also.It took me damn near 3months to find this page ware you can actually email your issue.If I can’t get this password changed ASAP you all need to DELETE this account.I cannot have an active account with no ACESS.PLEASE HELP ME!!!!!!!
    My instagram account name is @reddhott32

    Reply
  124. Hi!!! Thats Not what happened to me what happened to me was i had tried to log in and then it said checkpoint required so i had deleted and downloaded again, i shut off my ipod,i even downloaded the reinstalled app it didnt work. im getting really pissed off cause its agervating knowing the fact you cannot get into your intagram. Then they said i had to put my D.O.B i put the wrong one on a accident and now it keeps saying im to young and im 14

    Reply
  125. Hi

    Reply
  126. I forgot my password AND username. Can u help

    Reply
  127. Last saturday my instagram was working fine and then it stopped. Since then I have not been able to log back in. I’ve tried resetting the password via the forgot password link and I did not recieve an email. I even deleted the app and reinstalled it on my Iphone 4s and that did not work either. What else can I do?

    Reply
  128. SOME ONE PLEASE HELP INSTAGRAM HELP CENTER USELESS!

    I can not log on to Instagram. I have reset my password and this still does not help. It says i have in-putted it wrong (which I definitely have not) I have reset 3 times now and it still wont let me log on! Can any one please please help?

    Reply
  129. Tried to do it “here” and it dodnt work thanks for NOTHING Jake -.-

    Reply
  130. How can I recover the that I used to create my Instagram if I forgot it? It says ” An email has been sent to your email address when I type in my Username instead of the email. PLEASE HELP ME !… Thanks.

    Reply
  131. I’ve forgot my password for Instagram, and also locked myself out my emails. How else can I reset my password for Instagram?

    Reply
  132. Agreed. Stop just giving the address for the instagram help page which is totally USELESS! All it says is that the password reset is time sensitive and to try again. I use the reset the moment I get the e-mail so this is clearly not the issue. My username is definitely correct as is my password. What is going on?

    Reply
  133. I have trouble in logging in my account !!! I have put so much time and effort to manage my account. But I don’t know why today I can’t log in my account at all.im so frustrated. Can you help me ??? I need help so much !!! I try forget password but I can’t access to my email. And I never receive any instagram ema in my inbox. And I tried many methods but it seems useless !! What should I do now ?? I asked my friend help me but it is sti invalid username or password . But there is nothing wrong to my username and password as I never change them !! So what should I do now ?? Please he’lp me

    Reply
    • No one will help you. I have been posting here for the last few weeks and no one has an answer. Normally they just say check out the FAQ in the support center but the answers there do not help. It’s pathetic…

      Reply
  134. Hello
    I forgot my password in Instagram, when I did the resetting process it said “instructions sent to your email and I don’t have one? I use my iPad, how do I get a new password?

    Reply
  135. Sounds weird

    Reply
  136. this should work

    Reply
  137. What your not sure about the email you used, and if you don’t have access to that email?

    Reply
  138. hey i changed my password but now i want to change it back, but i cant. can you please help me?

    Reply
  139. I am wantingnto delete an account I have on stagram. The problem is the email I set this account up with was deleted 9 months ago. ([email protected])
    I don’t remember the password and can’t retrieve it or change it now. I just want this account deleted. How do I get this account removed.
    Angie

    Reply
  140. For a company that prides itself on being so next-generation-social-networking, Instragram has the most corporate, sealed-off, non-friendly customer service of any big faceless corporation out there, bar none. Here are all these poor users on this webpage, desperately trying to either gain access to their accounts to delete them, or recover passwords, or whatever, and not a one of us is getting any help. There’s no way to reach a customer service or tech support live person either through a live chat option on Instagram’s website, or even at their corporate HQ, which of course has now been absorbed into facebook. If you call Instagram’s corporate HQ, you get an option to leave a message for their copyright infringement department, but that’s about all. If you call their parent company facebook, you get exactly 7 non-human-being options that effectively block you from reaching a human being. HELLO! Is there any actual live human person working at Instagram who can help us? My CHILD, emphasis on CHILD, i.e. UNDER the age of 13, set up an Instagram account and posted private information that has put our entire family at risk by revealing private information that should not have been posted on the internet. She can’t remember her Instagram password for her account. She used a fake e-mail address and can’t remember what she used, so she can’t get a password re-set sent there. She does not have a facebook account. We have had many talks with our children about internet safety, but the cult of Instagram was sadly too hard for this child to resist. Her account needs to be deleted. She set up her Instagram account via an app on her friend’s iphone, not via home computers where we have good parental controls in effect. We have spent HOURS and HOURS trying to find a way to communicate with Instagram and get someone to help us before the situation leads to tragedy, and have hit a complete wall with Instagram. So frustrating and alarming.

    Reply
  141. recently my hotmail had gotten hacked and whoever did it changed my password, so i have no access to my account and i find it rather unfair that there isnt another option to reset my password. if someone has a way to help me that would be great.

    Reply
  142. hey, i logged out of my Instagram so my friend could go on her account today (iPod 4)
    i tried to log back in, before i did i forgot my password, I’ve tried heaps of passwords, n one work.
    I’ve also tried going on HEAPS of websites to find the problem, and i reset my password by putting my email in, but it came up with a different account with my name on it, but i don’t own it, what do i do??
    please contact me!!!

    -heidi

    Reply
  143. 56 cotage lane street

    Reply
  144. what if you dont know the password that you used?

    Reply
  145. what if you dont know the password that you used? what do you do then?

    Reply
  146. Problem is, I haven’t gotten the email to reset it!

    Aargh. Please help?

    Reply
  147. Please help…idk the email, my friend gave me the account and I forgot the password! Please help

    Reply
    • If you followed the process and it doesn’t work please visit help.instagram.com !

      Reply
  148. I habe Done ist , but now all my follower Werke Fine :( why ??

    Reply
  149. * I have done it , but now all my follower were gone ? Why ?!?

    Reply
  150. My brother recommended I would possibly like this web site.
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    Reply
    • Thanks so much. Very honored! Big hug

      Reply
  151. i have tried many times but still i cant get back my password, what can i do? please help

    Reply
  152. Have you ever thought about writing an e-book or guest authoring on
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    Reply
    • Hi my friend,
      We have an Instagramers App on AppStore. And we did think about ebook but app was more efficient and freshly updated!
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      About writing in other blogs. I wish I had time but too busy even for mine :0 thanks for your offer anyway!

      Reply
  153. It’s amazing to visit this website and reading the views of all mates concerning this article, while I am also zealous of getting knowledge.

    Reply
  154. Great article. I’m dealing with a few of these issues as well..

    Reply
  155. Instagram logged me out of it, and I don’t have my emailpassword that I set it up with. how am I suppose to log back in? :(

    Reply
    • Did you try to visit blog.instagram.com ? There is an answer for sure!

      Reply
  156. I forgot my email too. So what should I do? Help me please :(((

    Reply
    • Did you try to visit blog.instagram.com ? There is an answer for sure!

      Reply
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    • Thanks for your kind words. And for your visit! It’s a motivation for us!

      Reply
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    Reply
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    Reply
    • Thanks for your kind words. We do not publish posts of guests writers at the moment. Thanks however for your offer! And for your visit! :)

      Reply
  160. Hi my name is Jessica. I went to go log out of Instagram. That same day, I forgot my password and couldn’t log in. So I went to the reset password button, put in my username, and the email was sent to me. When I opened the email it came with a link. I clicked on the link and it told me to put in my social security information in. It said to take a picture of my social security card. I tryed that and it didn’t work. All the information is correct. The problem is I am 13 and allmost 14 and really I don’t know what to do . Please help!!!

    Reply
  161. The other day, while I was at work, my sister stole my apple
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    Reply
  162. Hey! I forgot my instagram password that im already logged into. It says i dont have an email to send the password to. So can you look up my password and send it to me? Im _addie13_ on instagram. thanks!

    Reply
    • Hi Addie,
      We are not instagram team but a community of instagram´s fans. Please follow the steps we mention here!

      Reply
  163. Please help me figure out my password , cause I’ve forgot my email also ..

    Reply
  164. hello can someone please please help me i will do anything !!! my account wont let me log in even though i remember my password and when i try to press forget password it says the email has been sent and it keeps saying the email has been sent but im not getting the email ! ive tried everything, i badly need help !

    Reply
  165. hello can someone please please help me i will do anything !!! my account wont let me log in even though i remember my password and when i try to press forget password it says the email has been sent and it keeps saying the email has been sent but im not getting the email ! ive tried everything, i badly need help !!

    Reply
    • Im sorry that for this kind of matters we can’t do anything as it belongs to Instagram team :/
      So sorry about that :/

      Reply
      • is there anyone i can contact that can help me because i had alot of followers !

        Reply
  166. No idea my dear. Try the support mail at Instagram? Im so sorry!!!!

    Reply
  167. my friend made an account for me, but she used the wrong email. I logged out by mistake and now I can’t log in. I’m typing in the username and password that she gave me but I still can’t log in. What do I do?

    Reply
  168. Plc elp me out ooo,cuz I no fit login 2 my fbuk oops

    Reply
  169. Need to reset my password

    Reply
  170. Hello,
    I am not receiving the email to reset my password and I have already tried all the suggested things. Can you please help me?

    Thank you.

    Reply
    • I am but it says Link not valid once I click it. SO FRUSTRATING

      Reply
  171. i forgot myii password

    Reply
  172. Help! I’ve reset my instagram password several times but it STILL won’t allow me to log in. I’m very frustrated!!!! I know I’m logging it in correctly and I’m NOT typing in capital letters…

    Angela Myers

    Reply
    • You should try to delete the app and reinstall it. It’s the only way or maybe update the iOs or android version. Hope it works!

      Reply
  173. I logged of my Instagram . And then when I tried to Log back on It Didnt let me so I pressed forgot password I entered my email, and I received a mail but for my secon account !! Then I tried every other Email I had but no none of them !!! Then I finally figured out Wich email I registerd in , but it says Email not sent please wait a moment . I’ve tried a billion times and nothing !!! I also tried Doing it by Facebook but Im not Conected with Facebook so It doesn’t help!!! I need my Instagram back !! Im super frustrated . Just please reply with a solution to my problems like Now !!!!!!! Thank you >.<

    Reply
    • I’m so sorry We can’t help you as Instagramers is a community of fans and we don’t have access to Instagram database :( so sorry. The only way is to proceed as you have done… That’s strange.

      Reply
  174. How come Instagram has so many errors on their website? I tried to reset my password and the link they sent me to do it with said there was an error.

    Reply
  175. ME TOO! I am scared I was hacked? Maybe it is just an IG issue but I wish I knew!! I have tried 100 times to reset. No emails come through.

    Reply
  176. I forgot my password and it will not send me the email is their any way to recover it without sending it by email or by face book?

    Reply
    • Austin, please help with the above question. I don’t know what email address I used and I can not retrieve my password. Thanks

      Reply
      • HI Natalie, as far as we know the only way to recover your account password is at least to know which mail do you used! I know its complicated but we cant do nothing more than what we explain here.. we are not Instagram helpdesk, unfortunately.. :-(

        Reply
  177. hello Instgramers .
    i have a problem with intsagram :/
    that i cant remember my password ! and i do the same ways to reset it . but they make a new account ! . i don’t know how i can open my instgram agian :/
    i hope you can help me :(

    Reply
  178. i have been trying to reset my Instatgram password for the past hour. and it keeps taking me to the same site. it will not show the full page so i can type in the code letters to reset my password. this is really annoying. so please help with this problem? thank you…

    Reply
  179. hi can you help me ? pls ….
    I already press the forgot password, then the instagram response “Thanks! Please check your email for instructions on how to reset your password.” my question is how can I check my email??????

    Reply
  180. User name is leeanne1975
    have tried doing the reset password now 5 times and still wont let me log back in, its very frustrating. when I put in my user name for reset it goes to some random email I don’t even recognise and when I use my email I get the email and go through the process of changing and still cant get in.
    Please help as I love instagram but seems like customer service is non existant

    Reply
  181. Austin, I’ve tried to active my instagram account, back but at the bottom there is no re-active write. What should I do? Help me!

    Reply
  182. Austin, please help my son has an already existing Instagram account which was created with an email address that no longer exists. He forgot his passowrd for instagram and now wants to reset his password. The reset link for “forgot my password” is going to an email that does not exist. I need the reset link to be sent to an active email account [email protected]. please send reset link for instagram password.

    Reply
  183. what the email of instagram?

    Reply
    • The only contact available is their web page you can access through the banner on the footer of our webpage. Phil

      Reply
      • I need my Instagram password back because I forgot it

        Reply
  184. why cant i edit my instagram profile. i have tried multiple times and instagram says “Sorry, an error occurred while processing this request.” please help! :'(

    Reply
  185. can you hole me pass

    Reply
  186. When I originally signed up with Instagram, I accidentally typed in a wrong non-existant email address. Now I can’t change my password because you send it to that non-existant email address. How can I get this corrected to my email address listed above? Thanks!!!

    Reply
  187. hi, Phil
    i have a problem logging in on instagram, then it offered me to click forgot password, i followed all the steps, and the last it said they had emailed me about the setting stuff, but i don’t receive any email from instagram yet. I’m so scared if i was hacked or something, i opened my instagram, and the account was still there. Can you help me? Thanks

    Reply
    • IF the mail address is correct you should receive it.
      Try to check your spam mail box just in case! And the password recovering process explained, hope it works!

      Reply
  188. I have been requesting my password to be reset for 5 days now. Still, I wait. What could the problem be? And before you tell me to use Facebook, they are not connected so, I can’t do that.

    Reply
  189. i forgot my email n i sign up with the wrong email and now icant get acess to my email .what can i do ?

    Reply
  190. Hello

    I’m having trouble logging into my instagram. I accidently logged out and have forgotten my pw and none of the method of retrieving it are not working. There is no way of contacting instagram apart from filling out a hacking report on the help page, though they only respond with the same generic instructions which dont apply to my situation and do not work.

    My instagram username was myname when I first joined instagram. A few months ago I changed my username to myname_mysurname. (I hadnt logged out during this time).

    When i logged out and did not remember password I tried to retrieve my password by typing in my new username. Although it recognised this new username as connected to my email address it sent me an email with a password reset link for my old username. I assumed this was just because it hadnt updated, however when I logged on it showed up as my old username with no pictures or followers (though i actually had 500+ photos). I kept trying to reset with my new username but kept getting emails to reset password using old username.

    As I thought there was some confusion between the user names I logged onto the old one and deleted it, hoping that it would then recognise the new one as connected to my email add (Apparently 2 usernames cannot be connected to one email address but this seems to be the case in my case as it didnt change the username but created a new one).

    Now when I try to reset password by email address it says there is no instagram account connected to my rmail add. However when I try to reset by username it says it has emailed the pw to my email add (WHICH IT JUST SAID IS NOT CONNECTED TO ANY INSTAGRAM) though I do not receive any reset email. When I try to reset through fb it says no instagram connected to my fb, however on my fb there is an album of photos uploaded using THE INSTAGRAM ACCOUNT IN QUESTION!! Also my instagram account is still active and shows up when I check through my sisters account!

    It is so frustrating that you cannot contact instagram for help resolving the issue. They do not respond to any contact via the help page reports and the one time they did it simply said reset using email with same instructions on site which are CLEARLY not working in my situation as explained.

    Does anyone have any suggestions on how to fix this issue/ contact instagram successfully? I am so upset to have lost my account which Ive put to much time and effort into! Any suggestions would be appreciated…

    P.s. The support email address is no longer active- i have tried this!

    You will be my knight in shining armour if you help me get back into my instagram :)

    Reply
    • I had to make a new account :(

      Reply
  191. Hey editor, please help me i forgot my password or something but when i try and log in to instagram it sais … To secure your account we have reset your password please rag the forgot password button below and follow the instructions to get to your account but i did that with my phone number and my phone isnt very good infortunatly it dosnt let me get on to the internet SO PLEASE PLEASE HELP ME :(

    Reply
  192. Please help that would be amazing! I have been waiting along time trying to figure it out :(

    Reply
  193. Also i went on another website and it said to go to this link and it said to a link and i did it said type your email in and i did and it said it cannot find that email and i tried again it said the same thing and next it did say you can also you can type in your instagram username and i did then i clicked the reset password button below and it redirected me to a page that said : thankyou please check (s*******o@g****.c*.uk) for a link to reset your password and i pasted that into the url box and it couldnt find any matches and the instagram help page makes no sence to me at sll SP PLEASE HELP PPPPLLLLEEEEAAASSE!!!!!!

    Reply
  194. And that website that i checked was instagram so idk how it works

    Reply
  195. i forgot my password, i clicked on forgot password and i tried to reset it but it’s not sending me any link, please how can i solve this problem?

    Reply
  196. I forgot my password want can I do

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  197. Im having a problem with resetting my password! I logged into instagram and its saying that I have requested a new password but I hadnt so I did everything I was told (email) and I typed in my new password multiple times and when I press to save it all that comes up is “unknown error occurred” . EVERY TIME! please help!!

    Reply
  198. Okay first off I logged out of my Instagram on accident I was trying to hit another button and accidentally logged out of Instagram and I don’t know my password, second of all someone hacked into my Instagram and they changed my email so then I can’t change my password to my Instagram to get in, they used the same email but they added a different letter at the end of it so I’m not sure how I am going to be able to get back into my Instagram if you could get back to me quick that would be great! Also I don’t know how these people knew my email but they knew it and changed a letter in it so I’m not sure if I will to be able to get back into it. So anyways please email me back quickly I really really want to get back into Instagram so thank you!

    Reply
    • I’m having the same issue.
      did u find any solutions? if so, please share.
      thank u.

      Reply
  199. Also I tried to change the password by using Facebook and I hit it and a brought up another user so I didn’t Change it wouldn’t let me get to my account on Facebook even though I logged out of my Facebook several times and it still brought up the same user so if I could reset even Facebook that would be fine as well if it would just let me get it and would just bring up my own account and not somebody else’s

    Reply
  200. Hello, I never forget my passwords, and I am so sure I never changed it… but now for some reason I am not being able to log in! I had requested a password reset but the email did not have a new password on it, so I deleted the email and tried again. But now I am not getting the email at all! This is frustrating me because my Instagram is so dear to me. Please help me!!!

    Reply
  201. Phill I don’t know to reset my password and I don’t remember please help me

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  202. my email is misspelled on instagram, is there anyway to change it? and im not linked to facebook. please help me

    Reply
  203. when i go log into instafollow(app where you see people who unfollow/follow) when i sign in it says ‘Forbidden’ and says ‘could not load user information’?? its letting me log into the actual instagram but why is the other apps messing up? Really annoying

    Reply
  204. I am wondering if you could help me I’m trying to get the password for the Instagram account @ljambam the owner passed away and her family wants me to gain full access to the account for them. Please respond ASAP.

    Reply
  205. I have been trying to log on to my instagram account with no success for over a day now. Every time I try to log in it says “To secure your account, we have reset your password. Please tap Forget Password below and follow the instructions to access your account.” I’ve followed all the instructions yet I am still not receiving any information through my email about my accounts new password. I’ve tried everything and I’m starting to get frustrated, my instagram account is very dear to me and I would hate to have to create a new account. Please help me

    Reply
  206. hai, I can’t login my instagram account, it says that my password is incorrect and I tried to reset it but i don’t know why I can’t. I enter my email but yahoo has deleted my account since I haven’t use it for a year. and I didn’t connect my instagram account with my Facebook, but I really need to account back !!!! Could you please help me ?

    Reply
  207. hi im desperatly in need of help. been tryin to remember my password for moths but cant.. please. i forgot my password and the email that i used to create my account doesnt exsist anymore but i even tried makin a new account email with the same adress but no luck.. so made a new insta with new email but i really want my old account back. my username is getmesumkfc .. please help me.

    Reply
    • Hi my friend, we are infortunately unable to solve your problem as it´s an Instagram issue and we are an independant instagram users fans organization.
      The only way is to contact them through their helpdesk at help.instagram.com
      Thanks!

      Reply
  208. Umm Please Help Me It’s saying reset password or I won’t be on my Instagram it have 2.1k and I really need help how do I reset my password if I don’t remember my email I tried a lot of things please help me

    Reply
  209. Hey Phil im trying to reset my password on my instagram account I receive the email to reset my password but once I type in my new password it says “Sorry, an error occurred while processing this request.” can you please tell me why its doing that. Thank You!

    Reply
    • Hey Manu, Did You Try to log in through website? Via pc?
      I don’t know really what it can be? Enter help.instagram.com and look for this issue?

      Reply
  210. I could not open the page instageram
    Even e-mail and will not accept my password
    You can help me???

    Reply
  211. Ive been trying to log in to my Instagram account for a couple of days now, Instagram has reset my password but every time I send a password reset email, it doesn’t come through. Can someone help me? My Instagram account isn’t linked to my Facebook account either,

    Please someone HELP ME AS SOON AS POSSIBLE!!!!!!!!

    Reply
  212. Hello phil, im a instagramer an I had my password reset cannot figure out how to get it back. Please write back an help me. Im not secured with facebook an email. Please help. Thanks
    -_austinn4

    Reply
    • Hi Austin,
      Im unfortunately unable to give you a solution. :-( Its a problem thousand of users have each and every year. Try with all the emails address you have and check spam box as the recovery passwords use to go to spam. Hope it works!!

      Reply
  213. I have this app for likes on instagram on day I was on the app trying to get likes then my instagram logged out on its own an said “to secure your account u need to reset your password” but I dont know how,

    Reply
  214. Hi .. i couldnt rest my password… I had requested a password reset through mail link , and i didnt get receive any mail . and im not linked to facebook . i suggest if thery they can just send the password tthrough sms that will solve most of these problems

    Reply
  215. l want deactive my account l forget my password and not sent new password in my mail

    Reply
  216. I cannot remember my IG password and i am not receiving the password reset email. I have tried countless times and this is very frustrating. how long does it take to receive the email?
    i have already checked spam and it is not there.
    please help Phil

    Reply
  217. I can’t reset my password and username can help me

    Reply
  218. I had to uninstall Instagram on my old phone because ofor storage issues. I have a new phone now and when I try to log in with my email I get @MontanaMadness account with nasty pictures. WTF? No help with their help page…

    Reply

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